Andy Reeve

Head of Customer Support Services @Halton Housing

Liverpool, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2024 — Present

Head of Customer Support Services @Halton Housing

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Widnes, GB

SKILLS

Shared Service CenterSupply Chain ManagementProject PlanningSupply ChainLeadershipOrder ProcessingCipsSupplier NegotiationPerformance ManagementCost ManagementMicrosoft OfficeTeam BuildingManagementCustomer Service ManagementBusiness Process MappingContract NegotiationProject ManagementTeam ManagementProcure-to-PayBusiness Process ImprovementTrainingLogisticsBusiness ProcessPerformance AppraisalCost ControlContract ManagementProject DeliveryContinuous ImprovementStakeholder ManagementRecruitingTeam LeadershipSap SrmSap ProductsStrategyPurchasingProcess ImprovementCustomer ServiceSapIT ProcurementChange Management

ABOUT ANDY REEVE

Head of Customer Support Services with a passion for creating a truly customer‑first experience across every stage of the journey. I lead teams delivering customer contact, complaints and disrepair resolution, and appointment management for both responsive and planned works, ensuring high standards, compliance, and proactive communication. I use data, insight, and operational performance to continually improve services combining efficiency, collaboration, and empathy to deliver outcomes that genuinely make a difference.

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