Andy Payne

Inspirational Human Resources professional with over 20 years of experience spanning the Globe.

Role
Vice President, Operational Excellence, Learning and Development at Evolution Parking and Guest Services
Location
Fort Lauderdale, FL, US
LinkedIn followers
500 followers

About Andy Payne

Executive level leader with proven expertise in piloting enterprise learning management strategies, corporate training enablement initiatives, and workforce development courses. Partners with executive leadership teams to cultivate growth strategies and institute enterprise-wide programs advancing workforce value. Leads and inspires cross-functional teams to drive high performance, design and develop innovative employee engagement solutions, and deliver business solutions optimizing team knowledge and productivity.EDUCATIONBachelor of Science (BS)in Hotel & Restaurant ManagementHereford CollegeCERTIFICATIONSICF Certified CoachDiSC CertifiedMyers Briggs QualifiedStrength Finders Qualified• Established and scaled a 13-person training team in 6 months meeting the immediate need for a hyper-growth tech company with 7 business segments positioned internationally.• Propelled a $250K project and built of new Learning Management System (LMS) reaching a 13K-person global workforce while delivering 6% under budget.• Championed a 2-week onsite executive leadership development course; expanded corporate onboarding, taught business applications, and bridged the gap in C-Suite engagement while grooming 26 General Managers.• Transformed customer service processes and drove training solutions skyrocketing Customer Satisfaction (CSAT) by over 20% to reach an unprecedented 78% rating.• Managed a $1.5M annual training budget enabling resource and equipment availability for strategic training programs reaching the workforce operating on 2 passenger cruise ships and multiple Disney theme parks/resorts.• Led a 100-person training team, oversaw diversity and inclusion learning portfolio for Disney University Worldwide, maintained a proprietary Learning Management System), and employed multiple instruction models ensuring reach and comprehension of the international workforce.

Experience

  1. Vice President, Operational Excellence, Learning and Development

    Evolution Parking and Guest Services

    Nov 2023 — Present

Education

  • Hereford Sixth Form College

    Bachelor of Science - BS, Hotel, Motel, and Restaurant Management

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Andy Payne — Vice President, Operational Excellence, Learning and Development at Evolution Parking and Guest Services in Fort Lauderdale, FL, US | Unifers