Andy Patrick
Enterprise Business Development @Fournet
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WORK HISTORY
Enterprise Business Development @Fournet
Hard work, innovation, focus and great success has seen FourNet grow in both size and stature in recent years, gaining an enviable reputation as a market leader and innovator across all sectors. My role in Business Development and as Head of Client Services, has aided the continued growth of our enterprise customer base, managing relationships with some of FourNets largest clients in both private and public sector. A significant personal focus has been the development of the Connecting Wales initiative, working closely with key members of Welsh Government. Connecting Wales is a framework which enables any Welsh public sector body to procure the latest communication, collaboration and contact centre capabilities via the cloud. Designed and built for Welsh Government within on our own Agile Cloud secure environment, Connecting Wales is a pioneering shared contact centre platform that provides access to multiple digital services that are both affordable and efficient, and handing Welsh citizens more control over the services they receive and access to the information they need.I have also worked closely with some leading privtae sector businesses, providing continuous support, development and thought leadership throughout their sales and customer service environments, helping them retain reliable, robust and flexible platforms, and to stay ahead of their competitors.Having worked within communications and contact centres for over 20 years, I have gained extensive experience, and a broad knowledge of technologies and customer contact/customer service strategies that enable me to provide impartial, considered and results driven guidance for my customers. I pride myself as having an open, friendly and committed approach to my role, and trust this reflects in my relationships with both customers and colleagues. Contact me at FourNet to see how can help your organisation achieve your strategic or transformation goals.
EDUCATION
Derby College
Electrical and Electronics Engineering
Derby College
Electrical and Electronics Engineering
ABOUT ANDY PATRICK
Helping our clients in public and private Sector achieve their strategic and transformation goals with award-winning Cloud, Collaboration, Contact Centre Solutions and Managed Services. FourNet are innovaters and market leaders, providing the technology that enables you to deliver a better experience to your customers. Giving you the tools that encourage employee collaboration and better ways of working, and the managed support that frees you to focus on running your business not your communications infrastructure. Find out how at
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