Andy Parkes

WORK HISTORY

EDUCATION

ABOUT ANDY PARKES

Bridging the Gap Between Strategy and Execution in Financial ServicesI am a highly motivated and results-oriented Chief of Staff and Operations Executive with over 20 years of experience navigating the complexities of the Financial Services sector. Throughout my career at OneSavings Bank plc and beyond, I have served as a trusted partner to the C-Suite, turning high-level business vision into actionable, scalable operational reality. My expertise lies in managing large-scale operations (Collections / Servicing / Underwriting & Savings) —both onshore and offshore—with a focus on driving transformational change and operational resilience. I currently oversee a £100m+ operational budget and have led teams of 200+ FTE, ensuring that strategic initiatives are not just planned, but delivered with precision and commercial impact. What I bring to the table:Strategic Execution: Developing Group Target Operating Models (TOM) and aligning multi-functional teams to corporate goals.Operational Leadership: P&L responsibility for multi-billion-pound portfolios, specialising in lending, servicing, and collections.Transformation & Growth: Leading M&A integrations, business process redesign, and digital system implementations to drive profitability.Governance & Risk: Ensuring robust compliance within FCA/PRA frameworks and fostering a culture of organisational excellence.Whether leading a PLC’s Group Operations or stepping into a subsidiary as a COO to drive a turnaround, my focus remains the same: building sustainable relationships, solving high-friction challenges, and delivering measurable ROI. Let’s Connect: I am currently exploring new executive-level opportunities within the Financial Services space, including Permanent, Interim, or Contract leadership roles.