Andy Newbill

About Andy Newbill

TRANSFORMING OPERATIONS SCALING PROFESSIONAL SERVICES DRIVING GROWTH OPTIMIZING RESOURCES EMPOWERING TEAMSThroughout my career, I\'ve delivered operational excellence that transforms SaaS professional services organizations into growth engines. I excel at identifying system gaps, implementing PSA solutions, and aligning cross-functional teams to achieve aggressive revenue targets. My approach combines analytical rigor with practical problem-solving to drive sustainable improvements.My background spans global operations management across technology, insurance, and financial services sectors. I\'ve optimized resources across 10 countries, managed multi-million dollar P & Ls, and consistently delivered year-over-year growth exceeding 20%. From startup scaling to enterprise transformations, I thrive on complex operational puzzles requiring innovative solutions.I am recognized for my expertise in Professional Services Automation (PSA) implementation, resource utilization optimization, and data-driven decision making. My leadership philosophy centers on empowering teams through clear processes, robust analytics, and strategic alignment while maintaining agility in fast-paced SaaS environments.As a voracious learner, I tackle practical problems that impact organizational systems. I guide enterprises through transformative improvements that deliver measurable results. My strength lies in translating strategic vision into operational reality through validated approaches.I develop talent, see the bigger picture, and deliver results. Teams trust my guidance because I combine operational knowledge with genuine investment in their success. Drove 25% year-over-year revenue growth through strategic resource planning and PSA-driven insights that optimized talent deployment across global delivery teams. Delivered exceptional operational efficiency maintaining 80%+ utilization rates while achieving 95% forecast accuracy through enhanced planning processes and real-time resource management. Spearheaded enterprise-grade compliance initiatives including SOC 2 certification and OFCCP compliance programs that opened new market opportunities and strengthened client relationships. Transformed resource management capabilities implementing PSA solutions that increased utilization 25% and improved margins 20% while seamlessly integrating with existing CRM. Established agile delivery methodologies that accelerated multi-million dollar implementations and improved cross-functional collaboration for enterprise clients.

Experience

1. Senior Manager, Professional Services Automation

   Lumanity

   Sep 2025 — Present · Charlotte, NC, US

Education

• Cornell College

  Bachelor of Special Studies