Andy Lampkin

Sr Key Account Manager at IMI Precision Engineering: Expertise in Manufacturing Operations, Customer Relations, Sales Engineering & Account Management

Role
Customer Operations Manager at Boyd
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Andy Lampkin

Senior operations and customer relations professional with extensive technical sales…

Experience

  1. Customer Operations Manager

    Boyd

    Jan 2023 — Present · Seattle, WA, US

    Report to the company\'s General Manager, providing right-hand support around a diverse range of operational activities—including key decisions aimed at optimizing headcount and overtime levels, as well as improving ongoing account support, customer satisfaction, and growth• Collaborate with the GM and Sales Manager to prepare periodic forecasts for the Chief Revenue Officer, investigating variances and helping provide the most accurate possible insights into corporate fiscal health and performance to support senior-level decision-making efforts• Partner with the VP of Finance to review financial statements, provide operational support, and aid in the collection of past due accounts to help the company meet cash management targets• Took on additional responsibilities related to the Process Engineering department and an Inside Sales team—establishing clear pricing standards and target margins for the team, in addition to serving as a key escalation point for unique sales situations or when non-standard pricing requires approval

Education

  • University of Washington

    BA

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Andy Lampkin — Customer Operations Manager at Boyd in Seattle, WA, US | Unifers