Andy Johnston

General Manager @Eastern Western Motor Group

Edinburgh, GB

Establishing departmental structures, control systems, and operating policies to ensure efficient achievement of objectives. Monitor market activities, manage financial and business information, and ensure the security of the company\'s assetsCollaborate with department managers to create coordinated, detailed annual plans.Ensure plans align with long-term goals covering profitability, productivity, resource control, and market development.Establish departmental organisation and headcount within agreed guidelines.Define department structures, job positions, job descriptions, and responsibilities.Oversee the recruitment of colleagues to ensure efficient achievement of objectives within each department.Develop and implement control systems and key performance standards for all departments.Continuously monitor factors affecting the achievement of plans.Create operating policies for the business, including pricing, credit limits, customer service levels, and warranty and guarantee policies, ensuring these are within agreed guidelines.Continuously monitor marketplace activities to identify potential threats and opportunities.Adjust plans and objectives in response to competitor actions, customer changes, and economic and market trends.Manage the operation and usage of all financial and business management information.Arrange and conduct monthly review and control meetings.Responsible for net profit, customer satisfaction index (CSI), housekeeping, marketing, and advertising.Manage overheads, driver control, and accident control.Ensure effective communication and adherence to health and safety regulations

The University of Glasgow

Bachelor of Laws (LL.B.)