Andy Brooks
- Role
- Associate Director, Product Management, Program Management, Content Strategy at Credit Karma
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Andy Brooks
I\'m a purpose-driven Operations, Strategy, Product, Program Management, CX leader…
Experience
Associate Director, Product Management, Program Management, Content Strategy
Apr 2022 — Present
Leading the next chapter of product and technology to support our member experience when they need our help. Architecting a data-driven product roadmap and full stack experiences, in the areas of member self-service, support experience, and optimizing experience member journey flows. Growing and diversifying engagement with Credit Karma by creating new experiences that help members answer questions and make progress financially. Leading Product Management, Program…
Education
Queens University of Charlotte
Masters in Business Administration, Entrepreneurship
University of South Carolina Upstate
B.S. Business Administration, Management
Skills
- Leadership Development
- Team Leadership
- Forecasting
- Event Planning
- Profit Margin Improvement
- Account Management
- Public Speaking
- Management
- Recruiting
- Strategic Planning
- Microsoft Excel Report Development
- Marketing
- Retail
- Cost Saving Initiatives
- Inventory Management
- Quarterly Business Reviews
- Time Management
- Social Media
- Strategic Partnerships
- New Business Development
- Coaching
- Strategic Communications
- Leadership
- Social Networking
- Sales Growth
- Budgets
- Training
- Strategy
- Reporting & Analysis
- Corporate Communications
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