Andy Beavis
Oss Service Delivery Manager @O2 Telefónica Uk
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WORK HISTORY
Oss Service Delivery Manager @O2 Telefónica Uk
Salisbury, GB
Fulfilling a dual role responsible as Service Delivery Manager and exploitation of deployed Operational Support Systems capability. This was a new role created as the organisation changed it’s operational model to adapt in the changing market and to be in the best position to benefit from this. Initially recruited to fulfil the exploitation role I took on the support as an interim responsibility but have restructured the team to allow me to continue to have overall responsibility for both areas. The toolset provides capability to all technical parts of the business and gives visibility of service performance to the newly created Service Management function.
ABOUT ANDY BEAVIS
A highly motivated and committed individual with the ability to work as part of a team or as an individual. I have a proven track record in all aspects of people management and am able to get the best out of both teams and individuals. I have been involved in a period of rapid growth within my current company and been involved in both the support and control of this. I have also played a large part in the company’s transition from a start up to a mature operator within the mobile communications market. Holding a distinction in the ISEM Service Management Managers examination (ITIL Red Badge) Specialties: Performance management and objective setting, ITIL process application knowledge, experience of UNIX, oracle, IP networking, OSS platforms, PCI DSS and payment card technologies
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