Andrew Wilson
- Role
- SVP and General Manager, Client Services at ibex
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Andrew Wilson
A Customer Experience professional with expertise in Contact Center Operations and…
Experience
SVP and General Manager, Client Services
Apr 2023 — Present
Skills
- Performance Management
- Customer Relationship Management (Crm)
- Team Leadership
- People Management
- Project Portfolio Management
- Offshoring
- Saas
- Strategy
- Team Management
- Cross-Functional Team Leadership
- Customer Experience
- Operations Management
- Vendor Management
- Outsourcing
- Crm
- Business Management
- Business Process
- Start-Ups
- Six Sigma
- Process Improvement
- Business Development
- Bpo
- Management
- Analytics
- Business Intelligence
- Enterprise Software
- Business Analysis
- Business Process Outsourcing (Bpo)
- Workforce Management
- Business Process Improvement
- E-Commerce
- Customer Satisfaction
- Call Centers
- Account Management
- Cloud Computing
- P&L Management
- Operational Excellence
- Product Management
- Leadership
- Program Management
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