Andriy Rudenko
Product Management | Program Implementation | Ex-Amazon
- Role
- Software Engineer at Wells Fargo
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Andriy Rudenko
Strategic, resourceful, results-driven manager offering expertise in directing product development from start to finish, ensuring a high return on investment (ROI), and translating ideas into strategy / features that are consistent with the company vision. Innovative business partner, effective communicator, and problem-solving project manager known for building and maintaining positive, productive relationships to develop product requirements / roadmaps, incorporate feedback / input from customers, partners, and in-house teams on product strategy, and find ways to expand product market reach. Collaborative leader and individual contributor with demonstrated successes in partnering with diverse, cross-functional teams to produce / review product requirements documents (PRDs), ensure products / releases are launched correctly / on schedule, and track product use / impact on end users.
Experience
Software Engineer
Aug 2024 — Present · Raleigh, NC, US
Support the transformation of workforce management systems for contact center agents by helping implement a scalable, cloud-based solution focused on operational efficiency, real-time visibility, and data-driven forecasting- Collaborate with product managers, engineering teams, and vendor partners to migrate legacy workforce scheduling tools to a modern, cloud-based WFM platform, improving forecast accuracy and agent staffing flexibility- Conduct user acceptance testing (UAT), performance tuning, and issue resolution to ensure a seamless rollout of WFM tools without impacting ongoing customer service operations.• Support rollout planning and change management efforts for phased adoption across the US and abroad.
Education
Central European University
M.A., Economics
2008 — 2010
Washington University in St. Louis - Olin Business School
Master of Business Administration - MBA
2017 — 2019
International Christian University - Kyiv
BBA, Management
2004 — 2007
Skills
- Ifrs
- Managerial Finance
- Media Relations
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