Andreza Canto

About Andreza Canto

As a Store Manager at Starbucks, my journey has been fueled by a passion for elevating the customer experience and nurturing partner growth. Our team, under my leadership, consistently achieves operational excellence, evidenced by our ability to meet and exceed financial targets through strategic sales analysis and rigorous budget management. My commitment to Starbucks’ mission and values is reflected in the creation of an inviting atmosphere for our patrons and the fostering of a positive work environment for our partners. With expertise in workforce scheduling and labor management, I ensure efficient operations while supporting partner well-being, positioning our store for continued success and profitability.

Experience

1. Store Manager

   Starbucks

   Mar 2025 — Present · CA, US

   Team Leadership & Development – Recruit, train, and develop partners, fostering a positive work environment and supporting career growth.Customer Experience – Ensure outstanding customer service, creating a welcoming atmosphere that aligns with Starbucks’ mission and values.Operational Excellence – Oversee daily store operations, including inventory management, cash handling, and compliance with company policies.Sales & Profitability – Drive financial performance by analyzing sales trends, managing budgets, and implementing strategies to increase revenue and profitability.Workforce Scheduling & Labor Management – Create efficient schedules that balance operational needs, labor costs, and partner well-being.Product Quality & Standards – Ensure high-quality beverages and food, maintaining Starbucks’ standards in preparation, presentation, and safety.Community Engagement – Build relationships with customers and the local community, fostering a sense of belonging and brand loyalty.Compliance & Safety – Enforce health, safety, and sanitation regulations, ensuring a clean and secure environment for both customers and partners.Inventory & Supply Management – Maintain proper stock levels, minimize waste, and manage orders to ensure smooth operations and cost control.Culture & Values Advocacy – Lead by example, upholding Starbucks’ mission and guiding principles, creating an inclusive and motivating workplace.

Education

• Universidade Federal de Pernambuco

  Tourism, Tourism and Travel Services Management

  1997 — 2000

• Universidade Federal Rural de Pernambuco

  Post degree In Hotel Management, Hotel, Motel, and Restaurant Management

  2001 — 2002

• UC Berkeley Extension

  Science of happiness, Psychology

Skills

• External Audit
• Customer Oriented
• Hiring Employees
• Sales
• Management
• Communication Skills
• Children
• Dance
• Cost Control
• Labour Schedule Management
• Employee Training
• Coaching
• Timely Decision Making
• Microsoft Office
• Payroll
• Multi Tasking
• Internal Audit
• Training
• Kpi Reports
• Staff Development
• Customer Engagement
• Coordinating Events
• Target Orientation
• Retail
• Yoga
• Time & Attendance
• Kpi Dashboards
• Stock Control
• Teamwork
• Team Building
• Organization
• Couching
• Quality Auditing
• Team Leadership
• Hiring
• Public Speaking
• Energetic Team Player
• Healthy and Safety Audit
• Committment
• Events Organisation