Andy Troth

About Andy Troth

With 20 years in Parking Industry Management I enjoy a reputation as a leader with a commitment to people-oriented management, and the efficient use of resources. Known for my ablity to maintain continuous improvement at the facilities I manage, skilled at cultivating and maintaining client and tenant relations, and providing second level customer support. Focused on doing the job the right way first time I have actively trained and coached employees to strive for excellence and exceed their key objectives. My knowledge of the industry cultivates a culture where staff feel comfortable voicing their question and concerns. Career progression includes consistent promotion to positions of increasing responsibility across multi-location facilities. Providing effective strategic planning and partnership development, I am adept at implementing technology solutions. Human Resources | Recruitment | Supervision | Operations Management | Team Building Risk Management | Organizational Development | Communications | Account Management | Program Scheduling | Vendor Management Finance: Budget, Payroll, AR/AP Policy and Procedure | Valet Operations | Muti-Campus Operations | Client Relations Construction/Design Projects | Revenue Control Marketing | Proposals | Utilization Studies | Access Control System | Site Consolidation | Business Development Property Management | Contract Negotiation | Training and Development Customer Service | Law Enforcement/Municipality Liaison | Urban Planning/Zoning | Community Development Purchasing | Business Service | Data Analysis | Tenant Relations | Equipment Contracts | State Inspections Safety Procedures | Liability Prevention | Strategic Parking Plan | Facility Marketing | Complaint Resolution | Diplomacy | Damage Claims | Special Events Hiring/Termination | Facility Security Workforce Scheduling | Contractor Supervision Computers: MS Word, Excel, Powerpoint | Parking Industry Programs:

Experience

1. Operations Manager

   Hospital Sp Plus

   Oct 2017 — Present · Kansas City, MO, US

Education

• University of Phoenix

  Business Administration and Management, General

  2003 — 2004

• ITT Technical Institute-Richardson

  Associate's degree- Business Managment, Business Administration and Management, General

  2013 — 2014

• Jones College

  Business Administration and Management, General

  1981 — 1983

Skills

• Contract Management
• Team Leadership
• Microsoft Office
• Customer Service
• Teamwork
• Event Management
• Analysis
• Cash Management
• Event Planning
• Business Development
• Policy
• Contract Negotiation
• Negotiation
• Accounts Receivable
• Schedule
• Customer Satisfaction
• Operations Management
• Training
• Process Improvement
• Coaching
• Microsoft Excel
• Inventory Management
• Accounts Payable
• Parking
• Microsoft Word
• New Business Development
• Budget
• Business Strategy
• Project Management
• Budgets
• Account Management
• Business Planning
• Process Scheduler
• Management
• Sales
• Program Management
• Change Management
• Marketing Strategy
• Outlook
• Sales Management