Andrew Serrano

About Andrew Serrano

With a background in project management I will work with you as an off-site extended…

Experience

1. Logistics Project Coordinator

   Laub International Inc

   Sep 2014 — Present · Buffalo/Niagara, NY, US

   Prepare incoming orders for selection and shipping* work with a network of local, national, and international shipping companies to optimize shipment and deliveries * Troubleshooting EDI issues* Setting up new EDI integration * Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders* Act as primary point of contact with assigned vendors* Monitor and track inventory levels in warehouse * As needed manage and oversee and provide direction of temporary warehouse staff for special projects* Ensure that the routing and scheduling of local and national carriers is in compliance with customers routing/vendor standards to reduce department related charge-backs * Maintain excellent working relationships with client by responding to all inquiries and complaints concerning orders, invoices, shipments, inventory counts, etc. in a professional, courteous and efficient manner

Education

• Roberts Wesleyan University

  M.S.

  2008 — 2009

• St. John Fisher University

  B.A.

  1998 — 2003

Skills

• Customer Service
• Online Advertising
• Email Marketing
• Warehouse
• Ppc
• Management
• Newsletters
• Marketing Communications
• Facebook
• Social Media
• Web Content
• Strategy
• E-Commerce
• Online Marketing
• Marketing
• Brand Development
• Press Releases
• Digital Media
• Strategic Planning
• Web Marketing
• Blogging
• Lead Generation
• SEO
• Public Relations
• Media Relations
• Media Strategy
• Sem
• Digital Marketing
• Multi-Channel Marketing
• Mobile Marketing
• Direct Marketing
• Google Analytics
• Media Planning
• Search Engine Optimization (SEO)
• Electronic Data Interchange (Edi)
• Integrated Marketing
• New Media
• Market Research
• Content Strategy
• Marketing Strategy