Andrew Schonfrucht
Director of Service Delivery @Advania UK
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WORK HISTORY
Director of Service Delivery @Advania UK
London, GB
EDUCATION
Torque IT
SDI Service Desk Manager , Operations Management and Supervision
QA Training
ITIL® Service Management v3 (Foundation), Information Technology
Torque IT
ITIL® Service Management v4 (Foundation), Computer/Information Technology Administration and Management
Purple Griffon Limited
ITIL® IT Service Strategy (Intermediate), Information Technology
SKILLS
ABOUT ANDREW SCHONFRUCHT
As the Director of Service Delivery, I lead diverse and talented teams responsible for Service Management, Service Desks, ITSM Process Management, Project & Transition Management, Global Partner Services and Connectivity both on- and offshore. My role involves ensuring seamless service delivery, driving continual improvement and fostering strong partnerships to enhance our global operations. With a focus on excellence and innovation, I am committed to delivering exceptional service experiences and achieving operational efficiencies.
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