Andrew Hayes

About Andrew Hayes

I\'m an experienced Director and Principal Engineer with over 18 years of individual contribution and management in a variety of areas such as engineering/architectural design and implementation, DevOps/Site Reliability, Product Management, and Engineering Leadership/Management.As a manager, I have— Transitioned multiple companies from offshore to in-house engineering teams. Built internal teams and managed the transfer of knowledge and process ownership— Transitioned multiple companies from one contracting provider to another for a variety of reasons from cost management to performance/quality— Operated multiple widely-used production systems within SLA’s eliminating all but the rarest of downtime incidents (over the last 2 years my teams have had no production downtime)— Led major process improvement projects bringing release cadence adherence from less than 40% success rate to a 100% exception-free deployment cadence— Driven multiple DevOps/Continuous Delivery transformation initiatives— Managed cross-company product development collaborations— Managed Vendor/Service Provider relationships and negotiations— Led a variety of process improvement initiatives focused on software development and planning lifecycles— Served as Product Manager/Owner for a Fortune-500 enterprise product. As an individual contributor, I have— Designed, developed, validated, and maintained long-lived enterprise and startup systems from ideation to production— Hardened and defended systems at the enterprise and startup levels— Operated and managed complex production environments, owning all aspects of security, budget, provisioning, management, deployment, etc— Owned and led the investigation and resolution of countless production incidents and their aftermath from post-mortem analysis to follow-up remediation/mitigation— Executed many exhaustive cost-saving/controlling efforts— Performed complex product, infrastructure, and architecture rationalization initiatives with outcomes ranging from small process/design adjustments to complete re-architecture or strategic realignment/sunsetting of product features— Contributed technical writing for a selected/winning U.S. Army contract proposal.

Experience

1. Senior Engineer

   Bluesight

   Aug 2024 — Present

Education

• DePaul University-Institute for Professional Development

  Big Data

• University of Tennessee, Knoxville

  Bachelors of Science, Sociology

• Haslam College of Business at the University of Tennessee

  Minor, Business Administration, Management and Operations

• DePaul University

  Master's degree, E-Commerce Technology

• University of Tennessee, Knoxville

  Bachelors of Science, Communication

Skills

• Html
• Ruby on Rails
• Troubleshooting
• Java
• Ruby
• Security Clearance
• Active Dod Secret Clearance
• Software Engineering
• Networking
• Java Enterprise Edition
• Enterprise Architecture
• Solaris
• Weblogic
• System Design
• Sqlite
• Visual Studio
• Photoshop
• Php
• Access
• Unix
• Data Modeling
• Visual C#
• Database
• C#
• Algorithm Analysis
• Tcp/Ip
• Algorithm Development
• Postgresql
• Video Editing
• Javascript
• Hadoop
• Oracle
• Requirements Analysis
• Databases
• System Integration Testing
• Os X
• Agile Methodologies
• Pl/Sql
• Web Application Design
• Software Development