Andrew Smith
10+ Years in IT Systems Administration, Cloud IT, & End-User Support
- Role
- System Administrator at Graebel Companies, Inc.
- Location
- Littleton, CO, US
- LinkedIn followers
- 500 followers
About Andrew Smith
Expert IT Leader skilled in all support channels (email, phone, deskside) and a strong focus on customer satisfaction through clear communication, calm presence, and providing accuracy in solutions. Expert in Apple products; experienced in Windows support. Experienced Atlassian Administrator (Jira, Jira Service Management, Confluence). A self-motivated learner, eager to grow further in IT, thrives in fast-paced support environments, and able to work independently, and with a team to achieve strong results.
Experience
System Administrator
Jul 2025 — Present · US
Education
Metropolitan State University of Denver
Bachelors, Hospitality-Restaurant Management
2007 — 2009
Skills
- Ipod
- Ipad
- Iphone
- Ios
- Troubleshooting
- Ilife
- Mac
- Mac Os
- Computer Hardware Troubleshooting
- Computer Repair
- Mac Os X Server
- Cherwell
- Keynote
- Technical Support
- Apple Aperture
- Apple Certified
- Customer Service
- Iwork
- Itunes
- Computer Hardware
- Os X
- Mac Os X
- Apple Certified Technician
- Iphoto
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