Andrew Peacock

Business Analyst @Hargreaves Lansdown

Glasgow, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2025 — Present

Business Analyst @Hargreaves Lansdown

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EDUCATION

1991 — 1994

Royal Holloway, University of London

Bachelor of Science (BSc), Psychology

SKILLS

Data MigrationSoftware Development Life Cycle (Sdlc)Business ProcessProject DeliverySoftware RequirementsOutsourcingSqlVisioQuality CenterIntegrationMicrosoft ExcelData AnalysisTestingRequirements GatheringSoftware Project ManagementCrmE-CommerceCall CentersMs ProjectBusiness RequirementsSystems AnalysisFunctional SpecificationsBusiness AnalysisUser Acceptance TestingOracleWaterfallRequirements AnalysisSystem TestingXmlBusiness Process DesignSystem DesignStakeholder ManagementProject ManagementSdlcPrince2Business Process Mapping

ABOUT ANDREW PEACOCK

Experienced senior business analyst, with agile (PSPO certified), project management, and line management experience. Fluent across the full SDLC within financial services and manufacturing organisations.Particular experience has been gained on business change projects focusing on ecommerce and call centre operations. Very practiced in working within geographically-diverse teams, and with outsourced suppliers.• Wide-ranging BA skills based on 20 years of experience with enterprise (including Aviva, Barclays, HSBC, Motorola, Compaq/HP, and Thales), public sector (HMRC, Student Loans Company), and small business (Tirebuyer).• Agile experience as part of development team and as product owner. PSPO certified.• Wide experience in business and system analysis tools and techniques such as requirement elicitation, analysis and management, risk analysis, user stories, gap analysis (as is and to be), process mapping. • Experience in running workshops and requirements interviews• Fully conversant with all phases of the SDLC.• 3 years of line managing a small team, and 12 years of mentoring/coaching junior analysts.• Proficient at working in geographically-diverse teams (in-house and outsourced).• Development background, with good understanding of the development process and the risks, priorities, and processes involved in the actual coding of applications, as well as the infrastructure implications. Good infrastructure understanding, and proficient in SQL.• Strong background in web technologies.• SC cleared twice previously, but lapsed as currently not working in SC environment.• Prince 2 certified, but certification lapsed.

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Andrew Peacock — Business Analyst at Hargreaves Lansdown in Glasgow, GB | Unifers