Andrew Jack

Head of IT Service Management @Cambridge University Press & Assessment

London, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Aug 2021 — Present

Head of IT Service Management @Cambridge University Press & Assessment

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Cambridge, GB

EDUCATION

1980 — 1982

Winstanley College

Economics, Maths with Statistics, Geography and General Studies

1982 — 1985

Manchester University

BA Hons, Economics and Social Studies

1991 — 1993

Cardiff Business School

MBA, Business Administration

1975 — 1979

UpHolland Grammar

11 'O' Levels

SKILLS

GovernanceBusiness Process ImprovementService ManagementInfrastructureData CenterProject DeliveryPmoPmpManagementIT StrategyStakeholder ManagementTeam LeadershipRequirements AnalysisCloud ComputingOffshoringTeam ManagementService DeliveryTechnical SupportBusiness AnalysisShared ServicesCross-Functional Team LeadershipBpoPrince2IntegrationProject Portfolio ManagementProgram ManagementIT OperationsProject ManagementIT Service ManagementAccount ManagementChange ManagementBusiness StrategyDisaster RecoveryIncident ManagementIT OutsourcingStrategyIT ManagementBusiness TransformationHelp Desk SupportCall Centers

ABOUT ANDREW JACK

An experienced IT professional with a track record of delivering to challenging timescales and budgets. Combines common sense, business focus and strong personal skills to provide practical solutions to business requirements. Confident working alone using own initiative, or as part of a team. Strong communication skills drive good working relationships and the ability to understand and explain complex issues to both technical and non-technical people.

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