Andrew Walker

Director @Tree Tops Caravan Park

I joined my family business in 2006. Tree Tops is a multi award winning caravan park in North Wales. It\'s best know for the beautiful gardens and landscaping.We have always been a model business since the parks creation by my grandfather. We regularly advise many other parks in the area on best practice.The years I spent working in industry have helped me in many ways. Working for a commercial software house taught me how to sell, working in manufacturing helped me to understand the need to change my approach to match the people I\'m dealing with and my time working within a law firm expose me to a whole different way of thinking, not to mention witnessing the creation of a brand by a professional marketing team. the day to day operations of a park are challenging to say the least. It is really not the sleepy existence that people think it is. I recently presented to a group of accountants where I mentioned that my customers measure my performance on two things. Their toilets flush and 2. their TV works. Why, well to flush a toilet you need mains water, good plumbing and clean drains and to watch TV you need the Park\'s cable system to be working and the power to be on. That\'s the main services monitored. All they need after that is the grass cutting and the flowers for which we are so famous. It\'s certainly interesting and there\'s never a dull moment.