Andrew Hahn
Communications Public Information Officer @Clark Regional Emergency Services Agency
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WORK HISTORY
Communications Public Information Officer @Clark Regional Emergency Services Agency
Vancouver, WA, US
Lead all internal and external communications for a regional public safety agency, strengthening visibility, credibility, and community trust.• Serve on Washington State’s RAIN (Responsible AI in Nine-one-one) Committee and a national working group on Ethical AI in 911, contributing to governance guidance and responsible AI integration standards for public safety.• Drive AI-first initiatives, developing internal tools that systematize planning and content production, reducing manual coordination time and improving operational efficiency.• Develop and execute the strategic communications roadmap, aligning initiatives with organizational mission, vision, and priorities.• Serve as agency spokesperson and manage crisis communications during high-visibility incidents in coordination with police, fire, EMS, and regional partners.• Build relationships with elected officials, public safety leaders, and community stakeholders to identify emerging issues and proactively protect agency reputation.• Partner with local and regional media to secure earned coverage highlighting agency initiatives and community impact.• Design and lead public education campaigns to improve emergency preparedness and awareness across diverse audiences.• Advise on responsible AI integration into emergency dispatch workflows through the AI for PSAP Sub-Committee.• Serve on the Public Education Sub-Committee, developing campaigns to educate the public on 911 services.• Coordinate cross-functional messaging to ensure consistency across leadership, internal teams, and external partners.• Oversee digital content, video production, and campaign collateral supporting outreach and stakeholder engagement.
EDUCATION
Brigham Young University
BA, Visual Art and Graphic Design
SKILLS
ABOUT ANDREW HAHN
Senior Marketing & Communications Leader with 15+ years of experience driving brand strategy, integrated communications, and stakeholder engagement across public safety, healthcare, technology, and professional services. Proven ability to lead cross-functional teams, build strategic roadmaps, and deliver high-impact communications that align with mission, vision, and values.Currently serving as Communications Manager & Public Information Officer for the Clark Regional Emergency Services Agency (CRESA), where I- Head all internal and external communications, from strategic planning to execution- Serve as spokesperson and manage crisis communications during high-visibility public safety incidents- Partner with police, fire, EMS, media, and community organizations to strengthen public trust and enhance reputation- Lead public education campaigns to increase awareness of 911 services and emergency preparedness- Serve on the AI for PSAP Sub-Committee, advising on responsible integration of AI into dispatch communication workflows- Serve on the Public Education Sub-Committee, creating marketing campaigns to educate the public on emergency services- Develop and implement the strategic communications roadmap, aligning initiatives with agency priorities- Build strong relationships with key stakeholders to identify emerging issues and anticipate communications needs- Partner with media outlets to secure earned media coverage showcasing agency initiatives.Specialties & Keywords:Director of Communications • Healthcare Marketing • Public Safety Communications • Integrated Communications Strategy • Crisis Communications • Stakeholder Engagement • Community Relations & Sponsorships • Earned Media • Strategic Roadmap Development • Public Education Campaigns • AI Integration in Public Safety • Media Relations • Team Leadership • Cross-Functional Collaboration • Brand Strategy • Mission-Driven Marketing
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