Andrew Montemarano
Director, Customer Success @Measured
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WORK HISTORY
Director, Customer Success @Measured
EDUCATION
Syracuse University - Martin J. Whitman School of Management
Bachelor of Science (B.S.), Markteing and Entrepreneurship
SKILLS
ABOUT ANDREW MONTEMARANO
I thrive in building processes and customer relationships to support high-performing account management and customer success teams. My expertise lies in understanding customer challenges to find solutions and drive substantial revenue growth. Whether that’s identifying new approaches to increase revenue retention, developing strategic partnerships, or finding operational efficiencies to uncap growth, the goal is always delivering above and beyond expectations for customers and for the business.A few career highlights include- Leading the expansion strategy at MiQ Digital to double-digit year-over-year growth in the West region- Growing from Senior Account Manager to Team Lead and building a team of 8 at MiQ Digital - Revamping client onboarding and training processes, significantly improving the utilization of self-serve reporting tools and integrating third-party platforms- Building tools, systems, and processes like Salesforce reporting dashboards, revenue forecasting methods, and operational workflows to help our team operate more efficiently- Playing a crucial role in managing multi-million dollar accounts including high-profile clients like TikTok, Uber, Audi, and Honda as a Planner and Account Manager in media agencies
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