Andrew Litvak
Experience & Digital Product Leader at Deloitte Digital
- Role
- Managing Director (Financial Services Experience & Digital Product) at Deloitte Digital
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Andrew Litvak
A human-centered innovation leader working at the intersection of experience design, digital transformation, and CX strategy.Extensive experience across the innovation lifecycle – from strategy to delivery – with a passion for helping businesses deliver sustained, meaningful change in how they serve their customers and engage their employees.Achieves this by guiding and empowering multi-disciplinary teams of researchers, designers, strategists, and technologists to bring to life new experiences—from core services to bold new business propositions.Recent focus in financial services (banking, insurance, wealth management), with extensive experience across industries including telecommunications, technology, retail, and the public sector.
Experience
Managing Director (Financial Services Experience & Digital Product)
Aug 2025 — Present · New York, NY, US
Digital product and experience leader working across the Financial Services industry – from strategy to scaled execution.
Education
St. Michael's Grammar School
Victorian Certificate of Education
1995 — 2001
University of Melbourne
Bachelor of Engineering (IT Hons), Bachelor of Arts, Software Engineering, French, Cultural Studies
2003 — 2007
Université Paris Cité
Licence de Lettres, Lettres Modernes
2005 — 2006
Skills
- Data Analysis
- Interaction Design
- Design Strategy
- Personas
- User Experience
- User Research
- Card Sorting
- Ethnography
- Strategy
- Strategic Roadmaps
- Service Design
- User Interface
- User Scenarios
- Strategic Design
- Strategic Thinking
- User Experience Design
- Workshop Delivery
- Task Analysis
- Mobile Web Design
- Online Research
- Requirements Gathering
- Usability
- Requirements Analysis
- Information Architecture
- Adobe Creative Suite
- Usability Testing
- Paper Prototyping
- Wireframing
- Wire Framing
- Customer Experience
- Digital Strategy
- Contextual Inquiry
- Design Thinking
- Visio
- User Interface Design
- Wireframes
- Rapid Prototyping
- Business Analysis
- Axure
- Persona
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