Andrew Lewis
Absence Management Team Lead
- Role
- Team Lead at Sedgwick
- Location
- Racine, WI, US
- LinkedIn followers
- 500 followers
About Andrew Lewis
Accommodation Team Lead with 8+ years of experience driving process improvements and fostering a high-performance culture. Adept at managing FMLA, STD, and ADA claims and enhancing service delivery through innovative solutions and team leadership. Passionate about leveraging analytical skills and disability management expertise to elevate client experiences and operational efficiency.
Experience
Team Lead
Sep 2016 — Present
Lead a team of 11 examiners, enhancing performance through support and guidance.• Analyze management reports and claims data to identify trends, implement process improvements, and enhance client experience across accommodation services.• Spearhead continuous improvement initiatives by identifying operational inefficiencies and implementing solutions that enhance service delivery.• Foster team development through personalized coaching, creating high-performance culture while maintaining service excellence standards.
Education
University of Wisconsin-Whitewater
Master of Business Administration
2021 — 2023
University of Iowa
Bachelor of Science
2012 — 2017
Skills
- Teamwork
- Risk Management
- Time Management
- Short Term Disability Insurance
- Research
- Insurance
- Communication
- Federal Family and Medical Leave Act (Fmla)
- Microsoft Excel
- Customer Service
- Public Speaking
- Claims Management
- Leadership
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