Andrew King
Customer Experience and Adoption @ Red Hat | Strategy | Analytics | Transformation
- Role
- Principal Strategy Consultant at Red Hat
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Andrew King
Customer Experience & Adoption Marketing Consultant at Red Hat, focused on understanding our customer needs and acting on customer & product insights. With a passion for analytics, information design, and process improvement, I look to partner across the organization to help identify customer pain points and deliver tailored actions to drive improvements.
Experience
Principal Strategy Consultant
Oct 2023 — Present · Raleigh, NC, US
Developing strategy and providing insights to drive execution for the Customer Experience and Adoption team at Red Hat. Primary focuses include: transformation and modernization of outdated processes, identification and strategic roadmaps of new focus areas, market research, and organizational execution through OKRs.
Education
University of Hertfordshire
Business Administration and Management, General
2013 — 2013
University of North Carolina at Wilmington
Bachelor of Business Administration (B.B.A.)
2011 — 2015
Skills
- Microsoft Office
- Event Planning
- Social Networking
- Teamwork
- Microsoft Word
- Data Analysis
- Social Media
- Qlik Sense
- Microsoft Excel
- Powerpoint
- Microsoft Powerpoint
- R
- Customer Service
- Marketing
- Analytics
- Public Speaking
- Time Management
- Leadership
- Research
- Team Building
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