Andy Hind
Technical Support Engineering Manager @SurveyMonkey
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WORK HISTORY
Technical Support Engineering Manager @SurveyMonkey
Ottawa, ON, CA
Celebrating our culture of growth, I have stepped into a new role leading a globally dispersed team of Technical Support Engineers. We partner with our post-sales and engineering teams to identify and fix bugs in our SurveyMonkey products.
EDUCATION
Carleton University
Bachelor's Degree, Arts and Culture; comprising of art history, film theory; music
SKILLS
ABOUT ANDY HIND
As a Technical Support Engineering Manager at SurveyMonkey, I lead a globally dispersed team of Technical Support Engineers who partner with our post-sales and engineering teams to identify and fix bugs in both our market research and SurveyMonkey enterprise products. With over 8 years of experience in talent acquisition and management, I have a passion for building and nurturing diverse and inclusive teams that deliver exceptional customer service and technical solutions.I am also a diversity, equity, and inclusion educator and advocate, who leverages my own identity as a member of the 2SLGBTQIA+ community to elevate the voices of marginalized groups and foster a culture of belonging and growth at SurveyMonkey. Since 2019, I have been a co-lead for two employee resource groups and the diversity educator for new members of the Talent Acquisition team. In 2022, I was appointed to Momentive\'s first Social Advisory Committee, a nominated group of thirteen people focused on impacting the company\'s DE & I efforts, employee retention, and social impact. Additionally, I work as a contractor with CultureAlly, a platform that helps educate companies across North America by delivering engaging and informative guest speeches on DE & I topics.
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