Andrew J. Goerke
Store Cashier @BJ's Wholesale Club
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WORK HISTORY
Store Cashier @BJ's Wholesale Club
Charlotte, NC, US
Processes Member purchases in a courteous and friendly manner, including verifying, renewing, upgrading and offering several types of membership products, scanning merchandise, and accepting various forms of payments. Provides excellent member service in an efficient and productive manner. Maintains the overall cleanliness of the front-line department. Major Tasks, Responsibilities, and Key Accountabilities Exhibits clear understanding of all BJ’s Membership options, Including the importance of renewals, upgrading to our BJs perks programs. Offer all appropriate membership products such as membership renewal, EASY renewal option, My BJs Perks programs and awards redemption. Provides a high level of customer service to Members. Checks Members out in a timely and efficient manner. Scans all club merchandise through a point-of-sale system to ensure accurate inventory counts and accurate purchase totals for Members. Packages shopping carts when necessary. Collects payments via cash, check, or other charge payments from members. Issues receipts, or change due to Members. Stays up-to-date on all merchandise promotions, advertisements, and product information. Discounts purchases by scanning and redeeming coupons. Maintains the cleanliness of the frontline area. Assists in general club housekeeping when necessary. Returns re-sellable merchandise to the sales floor area. Manages self-checkout and scan and pan lanes. Assists Members with operations and technical difficulties. Required to meet cashier productivity expectations. Maintains all club policies and procedures. Performs other duties as assigned, including working in other departments as needed.
EDUCATION
Farmingdale State College
A.A.S
Central Piedmont Community College
Office Information Specialist - Pathways Career Program
South Piedmont Community College
Graphic Design
South Piedmont Community College
Continuing Education
Central Piedmont Community College
Continuing Education
Lynda.com Education
Web Page, Digital/Multimedia and Information Resources Design
SKILLS
ABOUT ANDREW J. GOERKE
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