Andrew Smith
Manager, Customer Success Emea @Xurrent
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WORK HISTORY
Manager, Customer Success Emea @Xurrent
GB
Leading Customer Success globally through Account Based Marketing and Business Development to ensure engagement strategies with 4me partners and clients drive adoption, retention, expansion and advocacy (AREA) through the provision of product and operational services.
EDUCATION
University of Bedfordshire
Diploma in Marketing
ABOUT ANDREW SMITH
Extensive knowledge of SaaS B2B solutions in ITSM, ESM and ITOM. Committed to building growth supply-chains for exponential pipeline and revenue progression. Adept at evolving value propositions and implementing successful demand and growth initiatives. Smart use of in-depth insights to execute go-to-market and expansion strategies. Skilled at stakeholder management, accustomed to collaborating with partners to maximise channels for market penetration.Core Competencies: Business Development, Demand & Pipeline Generation, ABM, PR & AR, Social Marketing, Digital and Web Marketing, Product Marketing Management. Marketing Operations, Customer Success, GTM plans, Budget ManagementITIL, Prince2, SIAM, IT Ops, Service Management, Customer Experience and Market Research Automation.NO CONNECTION REQUESTS FROM BUSINESS DEVELOPMENT OR LEAD GENERATION AGENCIES.
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