Andrew Dufour

Vice President of Customer Success @honeycomb.io

Mississauga, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2025 — Present

Vice President of Customer Success @honeycomb.io

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EDUCATION

2006 — 2007

ICS Canada

Visual C#.Net Programmer, Software Engineering

2004 — 2007

Mohawk College

Software, Engineering

SKILLS

Active DirectoryWindows ServerSeleniumItilKanbanRundeckChefRed Hat LinuxSolarisZabbixTechnical SupportSdlcJenkinsSolrMicrosoft Sql ServerIntegrationCloud ComputingContinuous IntegrationTroubleshootingJboss Application ServerJbossUbuntuAgile MethodologiesSharepointApachePhpCentosVisioNginxLinuxIisC#MysqlDistributed SystemsLogstashWebsphereMiddlewareVbscriptMicrosoft ExchangeWindows 7

ABOUT ANDREW DUFOUR

Driving innovation and success in the engineering and technology fields. Exceptionally technically skilled, able to adapt and excel in the technology sector of any industry both public and private.•Demonstrated many times over the ability to identify problems, formulate strategies to resolve them, execute and communicate those solutions efficiently in the most frugal manner•Excelled and rose to a senior/leadership role in every position obtained•Delivered projects on time and frequently under budget, with the highest quality•Successfully leveraged technical and personnel resources on enterprise level projects and team based process improvement initiativesObjectives & GoalsProvide management (both technical and personnel) to a cutting edge, successful company that can foster personal growth while providing \'best-in-class\' solutions with exceptional skill. Engineer and manage solutions, leveraging open source products and the newest technologies for a blend of cost effectiveness and productivity.Accomplishments and Specialties•Implemented Infrastructure as Code model using Chef•Created technical and operator documentation for Chef•Drove projects and teams to on-time completion, taking ownership of a wide range of milestones and solutions to ensure quality and punctuality for customers•Assisted re-organizing teams, initiating a train the trainer program, and taking technical leadership of multiple personnel•Displayed an ability to build relationships, spot and confront inefficiencies while remaining political, and executing plans enthusiastically even if I don\'t believe they\'re perfect.Specialties: Chef, MiddleWare, JBoss, Linux, Solaris, Apache, NginX, Scripting, C#.NET, Technical Support, Problem Analysis, TroubleShooting, Web Infrastructure Technology, RHQ, Ruby, Python, Perl, PHP

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