Andrew de Michaelis
Head of Operations @After.Com
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WORK HISTORY
Head of Operations @After.Com
Los Angeles, CA, US
Rebuilding deathcare from the ground up.Leading operations and infrastructure at After.com, where we’re tackling the hardest parts of the industry — crematories, logistics, and trust — with clarity and care.
EDUCATION
William & Mary – Raymond A. Mason School of Business
Bachelor's degree, Finance
William & Mary – Raymond A. Mason School of Business
Master's degree, Accounting
St. Albans School (D.C.)
High School Diploma
SKILLS
ABOUT ANDREW DE MICHAELIS
I’m a results-driven Operations and Strategy Leader with 12+ years of experience scaling high-growth companies across CPG and the deathcare industries. I specialize in building operational systems that drive efficiency, profitability, and exceptional customer experiences.Currently Head of Operations at After.com, I’ve helped transform a Series A funeral-tech startup into one of the fastest-growing cremation brands in the U.S. — leading initiatives in logistics, compliance, customer care, and multi-state expansion that improved both margins and customer satisfaction.Previously, I led Customer Experience at Harry’s Inc. and started my career at EY in consulting and financial services, giving me a unique blend of analytical rigor, process design, and people leadership.I’m passionate about modernizing legacy industries through technology, empathy, and smart operational design — whether that’s scaling compassionate care services or unlocking efficiency in complex systems.
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