Andrew Deluce
Customer Success Manager at Anodot
- Role
- Senior Customer Success Manager United States at Umbrella
- Location
- Boise, ID, US
- LinkedIn followers
- 500 followers
About Andrew Deluce
My success in IT, project management, and customer success is due to a fascination with…
Experience
Senior Customer Success Manager United States
Oct 2021 — Present · Boise, ID, US
Highly Technical Customer Success Manager responsible for onboarding new clients and helping customers achieve their technical goals.Performed configuration, validation, alert setup, and data analysis. Responsible for technical consultation throughout Anodot implementation and support.Key Accomplishments: • Worked with major Fortune 500 companies across multiple tech sectors • Monitoring expertise in FinOps, Ad Tech, Telco, CX, & IT Infrastructure • Performed on-site onboarding and training for US clients • Command of the Message certified (Force Management) • Developed custom client reporting via Anodot API • Migrated multiple clients from in-house monitoring solutions • Handled client communications and ongoing engagement
Education
Indiana University Bloomington
Master's degree
Indiana University Bloomington
Master of Public Administration - MPA
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