Andrew de Bona
Senior Product Manager @Channelassist Inc
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WORK HISTORY
Senior Product Manager @Channelassist Inc
Richmond Hill, ON, CA
Expanded the platform\'s reach into the small-to-medium-sized business (SMB) market by implementing a self-serve onboarding solution, driving a 50% increase in qualified leads for the sales team- Introduced a streamlined process for defining new feature requests, reducing rework by 30% and improving estimation accuracy by 25%, which resulted in a 15% increase in project profitability. This approach minimized development cost overruns and established a consistent, company-wide method for documenting requirements- Collaborated closely with customers to customize our platform for regional taxation compliance, successfully bringing the European region into our global channel incentives platform and driving a 25% increase in overall revenue- Drove a 15% increase in sales claims by leveraging product analytics to uncover user journey pain points and leading the optimization of platform workflows, enhancing the overall experience for sales representatives.
EDUCATION
McMaster University
Business Adminstration Certificate, Business Administration and Management, General
Seneca Polytechnic
Computer Programming and Analysis
SKILLS
ABOUT ANDREW DE BONA
An accomplished product leader with extensive experience in the B2B, B2C, eCommerce and SaaS, and a track record of successful product wins, including:+ Led the integration of a BI tool to drive a new revenue stream while increasing adoption by 35%+ Led product team and transitioned to agile, significantly increasing on-time delivery and reducing rework.+ Implemented best practices as a lead product manager while building out the product organization (i.e. feature intake; prioritization; customer discovery, and G2M processes)+ Led multi-million dollar RFPs contributing to a significant increase in pipeline revenue+ Increased customer satisfaction by 60% by introducing a new customer discovery process+ Launched a paperless eCommerce returns process, driving an increase in customer satisfaction while increasing revenues by over 40% Key Competencies:+ Product Strategy/Execution+ Stakeholder Management+ Product Leadership and mentorship+ B2B/B2C+ G2M/Sales Enablement + Software as a Service (SaaS)+ Agile/Scrum/Kanban+ Pricing & Packaging+ Product Analytics+ Data Informed/Driven+ Customer Discovery+ Product Roadmap+ Pricing and Packaging+ Epic/Story Writing+ Backlog PrioritizationLooking for an amazing Sr. Product Manager? Contact me at d•••••••@gmail.com.
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