Andy Fox
Service Designer (Contracted by Equal Experts) @PizzaExpress
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WORK HISTORY
Service Designer (Contracted by Equal Experts) @PizzaExpress
EDUCATION
University of Brighton
Bachelor of Science - BS, Product Design
SKILLS
ABOUT ANDY FOX
Designer with 20+ years’ experience delivering service and product design projects.Specialises in helping teams navigate complex problems and design services that meet user needs and organisational goals.Strong design leadership and practical experience in: • understanding user and business needs and the true problem to be solved• analysis and mapping complex service landscapes • design strategy• evidence based design• idea generation, prioritisation and validation of solutions by rapid prototyping• inclusive design, usability and accessibility standards• identifying and testing risky assumptions• understanding and working with constraints• measuring the impact of design change• helping teams collaborate• design leadership and guidance including mentoring• creating the conditions for effective design and delivery of services
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