Andrew Darby
Principal Consultant | POPM | CSM
- Role
- Principal Consultant Product Management at Thought Logic Consulting
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Andrew Darby
Andrew is an experienced consultant with a strong background in product management…
Experience
Principal Consultant Product Management
Jun 2021 — Present · Atlanta, GA, US
Client: Telecommunications Company •Managed a suite of Digital Equity products, including low-cost and pre-paid internet services, improving customer acquisition and retention. Delivered over twenty product enhancements, impacting over one million households, and generated $50 million in annual revenue. •Led cross-functional teams in the development of key features for the Federal Government’s Affordable Connectivity Program, automating billing, communication, and eligibility verification via real-time integration with Federal APIs and third-party vendors. •Spearheaded the development of web and mobile experiences for Digital Equity customers, launching SMS, Android, and iOS app features that doubled program participation over two years. Collaborated with Sales, Marketing, Customer Care, and Technology teams to ensure successful go-to-market execution and high-quality releases. Client: Global Financial Services Firm •Led a global device strategy initiative, driving cost savings and standardization across thirty countries. Rationalized employee roles into twenty user personas and aligned personas with standardized device offerings, resulting in $7.5 million in annual savings. Client: Fortune 500 Airline •Served as Scrum Master for a data engineering project, supporting the development of reports and dashboards for the engine maintenance team. Led agile ceremonies, managed product backlog, and provided regular status reports to clients, ensuring timely delivery of insights and deliverables.
Skills
- Microsoft Word
- Microsoft Office
- Customer Service
- Teamwork
- Research
- Project Tracking
- Sql
- Microsoft Project
- English
- C++
- Business Analysis
- Powerpoint
- Microsoft Excel
- Windows
- Metrics Reporting
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