Andrew Daniels
Client Success Professional | AE @ Homes.com
- Role
- Account Executive at Homes.com
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Andrew Daniels
I\'m a Customer Success professional focused on building long-term client partnerships through strategic account management and data-driven performance optimization.Currently at Homes.com (CoStar Group), I manage a portfolio of 100+ clients generating $350K+ in annual revenue. My approach centers on proactive relationship building, systematic monthly business reviews, and delivering measurable ROI that drives client success and retention.Over the past 5+ years, I\'ve worked across the full customer lifecycle—from sales and onboarding to adoption, optimization, and renewal. I\'ve had the opportunity to lead teams, launch new support channels that improved efficiency by 1.5x, and implement technical solutions like API integrations to streamline operations.What I enjoy most about this work is the problem-solving aspect—understanding each client\'s unique challenges, analyzing performance data to uncover opportunities, and collaborating cross-functionally to deliver solutions that create real business impact.My background in psychology (B.S. from Utah Valley University) gives me a unique perspective on customer motivations and relationship dynamics, which I apply daily in building trust-based partnerships with clients.
Experience
Account Executive
Dec 2024 — Present · Richmond, VA, US
Education
Utah Valley University
Bachelor's degree, Psychology
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