Andrew Ciccone
Salesforce Product Manager @Expedia Group
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WORK HISTORY
Salesforce Product Manager @Expedia Group
London, GB
Agile Sprint management for Salesforce Service Cloud spanning multiple divisions at Expedia and operating on several Salesforce instances- ongoing intake of requirements as part of company-wide efforts to align disparate business units on shared capabilities and best practices for Case management, including intake forms, partner satisfaction surveys, data harmonisation and routing- quarterly presentations to Expedia’s business leadership and Expedia’s Salesforce product and engineering leadership, highlighting and demoing achievements in the space at length
EDUCATION
Saint Joseph's University
Bachelor of Arts (B.A.), English
SKILLS
ABOUT ANDREW CICCONE
5X-certified Salesforce specialist with 10 years experience in industries which interest me the most: Digital Media, Publishing, Advertising and Travel Tech. Currently leading Salesforce product at Kayak.
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