Andrew Carbone

About Andrew Carbone

acarbone@host ~]$ I lead a global team of engineers that maintain site reliability for…

Experience

1. Site Reliability Engineering Manager

   Yahoo

   Nov 2019 — Present

   Leading a geographically dispersed team of engineers focused on reliability, operations, and automation for the Yahoo/AOL Mail products. •Project Management responsibilities for team efforts related to our development and operational goals directly related to product reliability. •Responsible for presenting availability, performance and outages on weekly and quarterly basis to other engineering teams and stakeholders. •Collaborate with engineering and development leaders to ensure that operational and reliability expectations are clearly articulated and integrated into the product and deployment roadmaps. •Build best practices for incident response through training and documentation. •Manage team on-call rotations for 24x7x365 coverage for alert and Incident Response. •Improve overall monitoring, reporting, and bottom line KPIs for Yahoo/AOL Mail products. •Support personal and career development of our team through active coaching, mentoring and aligning opportunities with skill-sets. •Recruit, interview, and hire diverse candidates with the right experience to help us achieve team, product, and Verizon Media OKRs.

Skills

• Networking
• Windows
• Customer Service
• Computer Network Operations
• Network Security
• Customer Relations
• Technical Support
• Computer Hardware
• Troubleshooting
• Dns
• Cisco Technologies
• Operating Systems
• Servers
• System Administration
• Active Directory
• Hardware
• Domain Name System (Dns)
• Cisco Devices
• Network Administration
• Software Installation
• Laptops
• Network Operations
• Linux