Andy Books
Sales Coordinator / Leadership & Engagement Professional / Freelance Columnist
- Role
- Sales Coordinator at Vande Hey Company
- Location
- Appleton, WI, US
- LinkedIn followers
- 500 followers
About Andy Books
I have spent most of my life in a leadership role in some capacity. From the time I was the lead in my elementary school play to guiding adult learners at the collegiate level how to be skilled managers, I have always found myself coaching, developing and helping others achieve the personal and professional results they desire for themselves or their careers. Co-workers and friends would describe me as highly organized and dedicated; an experienced individual with excellent leadership, management, training, sales, interpersonal and oral communication skills. You’ll find me to be trustworthy, reliable and hardworking. Above all else, I am committed to providing superior customer service to both the client and business I serve, as well as to the associates I lead. A summary of my capabilities-Over 40 years of management and leadership experience in diverse work environments-A team player with proven leadership and professional supervisory expertise-Ability to handle multiple assignments in high stress situations -Experienced in individual and group training methods as well as adult education instruction and facilitation-A sense of humor that embraces the arcane, the ridiculous, and the things that just deserve to be laughed at. Life is too short to be serious every moment of every day.
Experience
Sales Coordinator
Jul 2025 — Present · US
At Vande Hey Company, I’m a Sales Coordinator—which basically means I’m a go-to person when customers first reach out. I help make sure their experience is smooth and enjoyable from the very first question all the way through to the final steps. I\'m just one of the many people here that are dedicated to making the customer experience go beyond just \"positive.\" We strive for \"exceptional.\" My day-to-day involves a lot of relationship-building and coordination. I work closely with clients and team members across departments like Production, Sales, Maintenance, Design, Retail, Operations, and Administration. It’s truly a team effort.If I had to pick the most important part of my role? It’s being genuinely passionate about helping people—making sure customers feel heard, supported, and connected with the right resources to bring their landscape and property visions to life.
Education
University of Wisconsin–Oshkosh
Bachelor's degree, Communication - Radio/Television/Film
1991 — 1995
Marian University of Fond du Lac
Masters of Science, Organizational Leadership and Quality
2001 — 2003
Skills
- Social Networking
- Customer Service
- Conflict Resolution
- Presenting
- Project Management
- Adult Education
- Public Speaking
- Staff Development
- Leadership
- Microsoft Office
- Sales
- Business Process Improvement
- Project Planning
- Leadership Development
- Call Centers
- Business Development
- B2b
- Process Improvement
- Creative Writing
- Employee Relations
- Strategic Planning
- Microsoft Word
- Team Leadership
- Training
- Customer Satisfaction
- New Business Development
- Social Media
- Management
- Team Building
- Account Management
- Teaching
- Time Management
- Event Planning
- Coaching
- Business-to-Business (B2b)
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