Andrew B.
Technical Support Engineer, vCloud Foundation at VMware, by Broadcom
- Role
- Technical Support Engineer Vcloud Foundation Team at Vmware
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Andrew B.
Tenacious problem solver. I am good at figuring things out most of the time and will help out where I can.
Experience
Technical Support Engineer Vcloud Foundation Team
Apr 2020 — Present · Broomfield, CO, US
Assist with various software requirements to get vCloud Foundation and vCloud Foundation on VxRail environments working as expected. Many times the focus is on upgrades.Working vCenter and ESXi versions 6.x, 7.x and 8.xPSQL DB for SDDC manager, PSODsWorking with CloudBuilder infrequentlyWorking with vSAN and vSAN support teamWorked with Offline Bundle Transfer Utility, Async Patch Tool, VersionAlias.yml, etc to work through upgrades.Familiar with versions 3.8, 3.9, 3.10, 3.11, 4.0, 4.1, 4.2, 4.3, 4.4, 4.5, 5.0, 5.1Worked with Dell TSEs for issues involving VxRail issues.Worked with ESXi and vCenter issues as well as working with the NSX-T team on networking issues
Education
University of Colorado Denver
Physics
1997 — 2005
Sheridan High
Diploma
1989 — 1993
University of Colorado Denver
Mathematics
2003 — 2006
Fort Gordon
MOS awarded, Nodal Network Operator and Maintainer
2016 — 2017
AMEDD Clinical Services Academy
Radiologic Technology/Science - Radiographer
2007 — 2008
Lawrence University
None, None
1993 — 1996
Warrior Leader Course, FT Lewis, Washington
Army
2009 — 2009
American society of Radiologic Techs
n/a, Magnetic Resonance Imaging (MRI) Technology/Technician
2019
Metropolitan State University of Denver
BA, Physics
1998 — 2001
Arapahoe Community College
AAS, General Studies
1997 — 2000
Skills
- Security
- Enterprise Software
- Online Advertising
- Online Marketing
- Data Center
- Html
- Network Security
- Web Development
- Technical Support
- Sharepoint
- Testing
- Software Documentation
- Active Directory
- Unix
- Disaster Recovery
- Windows Server
- Hardware
- Problem Solving
- Troubleshooting
- Storage
- Tcp/Ip
- Leadership
- Switches
- Computer Hardware
- San
- Sql
- Linux
- Salesforce.com
- Virtualization
- Vmware Esx
- Mobile
- Cloud Computing
- Javascript
- Servers
- Network Administration
- Windows
- Microsoft Sql Server
- Vmware
- Information Technology
- System Administration
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