Andrew A.

Fraud Data Science Manager - Global Oral Genealogy @FamilySearch

Charlotte, NC, US

Led two-member fraud prevention team in dynamic, ever-evolving environment to develop data science fraud detection methods, implement process improvements across the whole business, and conduct internal fraud investigationsBuilt and maintained strong relationships with non-technical business stakeholders to integrate new fraud detection methods into existing operations, successfully transition key audit process to the fraud team, and conduct fraud investigationsRegularly delivered engaging presentations on fraud detection methods, processes, and data insights to stakeholders from diverse backgrounds, using custom-designed visual content.Developed and implemented four new fraud detection methodologies, including one method that increased items flagged by 250% and another that reduced processing time from hours to minutesIdentified and prioritized critical process improvements in fraud operations, leading end-to-end transformation of data infrastructure through SQL/NoSQL databases and Python web application, laying groundwork for future ML initiativesDeveloped, documented, and implemented policies and procedures for a fraud audit process transitioned to the team, ensuring smooth integration and operational efficiency.Independently researched and developed prototype machine learning anomaly detection model for fraud, laying groundwork for transitioning from rules-based to ML-driven systems

Brigham Young University

Bachelor's, Political Science and Portuguese Studies

Institute for Advanced Analytics

Master of Science - MS, Analytics