Andrew Young

About Andrew Young

As a seasoned customer success, sales, and operations leader, I specialize in building the infrastructure that powers high-performing teams. With a career spanning startups to established brands, I’ve led transformations that streamline operations, elevate performance, and drive multimillion-dollar growth. What I Do Best- Architect scalable sales processes from lead to close- Optimize CRM (Salesforce) for reporting, forecasting, and accountability- Build and lead high-performing ops teams (onshore & offshore)- Translate complex data into action for GTM teams and C-suite- Reduce friction with self-service tools, automation, and SOPs Recent Career Highlights- Boosted portfolio capacity by 200% by reengineering sales and account workflows- Drove 100%+ growth in partnership sales through forecasting and CRM optimization- Led teams of 40+ managers and associates while maintaining a less than 5% attrition rateI thrive where structure meets scale—whether that’s standing up new revenue engines, refining operating models, or enabling teams with the tools and insights they need to win.

Experience

1. Sr Director of Revenue Operations

   Ghost

   Jul 2025 — Present · Los Angeles, CA, US

Education

• California State University Channel Islands

  Bachelor of Science (BS), Business

Skills

• Online Advertising
• Integrated Marketing
• Online Marketing
• Media Buying
• Social Media
• Marketing
• Email Marketing
• Customer Service
• Management
• Budgets
• Community Outreach
• Advertising
• Event Planning
• Marketing Strategy
• Marketing Communications
• Local Level Marketing
• Direct Marketing
• Press Releases
• Social Networking
• Social Media Marketing