Andrew Wurtz

About Andrew Wurtz

I have been in the hospitality industry for 10 years specializing in customer service, sales and operations. I am nimble, resilient and am comfortable multi-tasking. I am an independent self-starter and a strong individual contributor. I have developed effective leadership skills and am comfortable making decisions. I am empathetic and consider the needs/viewpoints of others. I understand how to identify key stakeholders and influence outcomes. I value understanding how my role will advance the employer\'s mission and strategic direction. I know how to get the job done and always go above and beyond when working on a project. I am team orientated and like stimulating those around me.KEY AREAS OF EXPERTISE-Customer Service-Excelling Goals -Strategic Selling-Thinking Outside the Box-Problem Solving -Mentorship -Negotiation/ Managing Contracts-Building Lasting Relationships -Management WHO I WORK WITH: Meeting planners, visitor bureaus, revenue managers, sales managers, owners, area sales, hotel general managers, food & beverage teams, event managers, and directors of finance.WHY IT WORKS: I am a driven sales manager who has held a performance history of producing high revenue results. My annual yearly attainment for 2019 was 146% to goal. I am passionate about providing exceptional customer service to all of my internal and external clients. My hard work and dedication was recognized as Segment Manager of the Quarter, Culture Award for the Quarter and the Stephen G. Marriott Culture Award for the entire Western Region. WHAT MAKES ME DIFFERENT: I wake up each and every day with a positive outlook. I truly believe anything is possible if you have good attitude. I care about the whole sales experience and not just the sale. By providing my customers with the attention and time they need, I have been able to gain their commitment on multiple occasions and in return gain them as returning customers. I am extremely disciplined, consistent, passionate and focus on the bigger picture. I am able to drive results by staying focused and trusting the processes in place. BEYOND THE OFFICE: I enjoy spending time with my family, cooking new recipes, working on Sudoku and jig-saw puzzles.

Experience

1. Senior Event Manager

   Marriott International

   Nov 2022 — Present

Education

• Harper College

  Associate of Arts and Sciences - AAS, Hospitality Administration/Management

  2015 — 2017

Skills

• Hospitality Industry
• Time Management
• Positive Work Environment
• Customer Service
• Teamwork
• Skilled Multi-Tasker
• Leadership