Andrew Witcomb

Key Account Manager @British Engineering Services Group

GB

Our primary responsibility is to grow profitable BES business with your existing client accounts and/or with new accounts, through defending renewal business and creating new business opportunities. • Build and maintain relationships within assigned client organisations to thoroughly understand their strategy, culture, personalities, customer base and decision making and ensure they fully understand BES propositions. • Develop, agree and maintain a yearly account plan for each allocated client to achieve sales strategy and service delivery targets. • Manage the effective delivery of account plans involving sales, pricing, marketing, operations and service delivery colleagues, to ensure BES achieves the required service and performance. • Manage the efficient & timely processing of Fee Income (invoicing, bad debt chasing) for all allocated managed accounts. To work with Operations to achieve this and to ensure that Operations are focused on the effective control of cash across the Account Managers portfolio. • Contribute to the development and implementation of marketing strategies and initiatives designed to raise awareness and generate leads/business opportunities from target Customer and/or Account groups