Andrew Wilson
- Role
- Conversational Ai Designer at Cresta
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Andrew Wilson
Conversational AI Technologist, Educator, and Artist. I\'ve built virtual agents…
Experience
Conversational Ai Designer
Jan 2022 — Present
Customer obsessed and innovation focused-Lead consultative design sessions with call center leadership to educate users on AI/NLU strategy as it relates to their KPIs-Design, deploy, and iterate on bespoke custom neural AI models for the contact center for Fortune 500 companies in the Telco, Insurance, Medical, Banking, and Retail industry verticals-Collaborate across teams (data science, engineer, customer success, and sales) to ensure product direction and strategic…
Education
National Taiwan Normal University
Mandarin
The University of Texas at Austin
Bachelor of Arts (B.A.), Plan II Honors, Linguistics
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