Andrew Walters
Portfolio Manager @NFU Mutual
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WORK HISTORY
Portfolio Manager @NFU Mutual
Stratford-Upon-Avon, GB
EDUCATION
Stourbridge College of Technology
Computer Science
SKILLS
ABOUT ANDREW WALTERS
I’m a customer-focused technology leader with 20+ years in insurance software and financial services, helping insurers realise measurable value from transformation programmes.I’ve led multi-region P & Ls across Europe, North America, and Africa, scaling Professional Services organisations, improving customer satisfaction, and turning under-performing divisions into profitable, trusted partners.Recent highlights include delivering an EBITA turnaround from loss to 25%+ within three years, rebuilding culture post-M&A (eNPS −9 → +80, top 5% globally), and achieving 100% implementation success with 95% renewal rates.I’m passionate about building long-term client relationships, driving adoption, and aligning teams around outcomes that make a difference. My approach combines commercial awareness with empathy and collaboration, ensuring customers achieve real, sustainable success.
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