Andrew Topp
Senior Programme Manager @Lloyds Banking Group
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WORK HISTORY
Senior Programme Manager @Lloyds Banking Group
Leading a team of 50+ Consumer business unit change professionals to design, deliver and support a portfolio of Consumer multi channel and cross divisional change programmes including:Overall programme lead for the Group across the Consumer, Business, Insurance & Risk business units which successfully delivered The Financial Conduct Authority\'s (FCA) Consumer Duty from 31 July 2023 for existing products and services and which seeks to ensure customers receive \'good outcomes’ and that firms are able to provide evidence that these outcomes are being met.
EDUCATION
Wakefield College
A Levels
Durham University
Post Graduate Diploma, Business & Management
The University of Manchester
Bachelor of Science (BSc), Financial Services
SKILLS
ABOUT ANDREW TOPP
A highly motivated change professional with a proven track record in the delivery of multi million pound complex programmes, grounded in economic and customer service values. Extensive experience of leading strategic integration and business transformation programmes in the financial services industry. A highly regarded individual with first class communication skills, adept at influencing senior stakeholders and with a track record of building high performing teams. Attained a degree in Financial Services at UMIST, a Post Graduate Diploma in Business & Management at Durham University and an Associate of the Chartered Institute of Bankers.
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