Andrew Thompson

About Andrew Thompson

My passions lie in experience management design and strategic partnerships. At Qualtrics, I am dedicated to enhancing customer and employee experiences through innovative strategies that align with our mission. I thrive on bringing diverse perspectives to our team, fostering a culture of collaboration and continuous improvement.As a Strategy Consultant at Qualtrics, I partner with senior decision-makers to win key accounts and drive strategic growth. By championing a value-based approach, I help clients shape a clear vision for how Experience Management can serve as a critical enabler of their core business objectives, leading to increased deal sizes, expanded customer relationships, and higher win rates.This strategic advisory role is built upon a decade of hands-on, client-side experience at BOK Financial. There, as VP of Client Experience Measurement, I designed and executed comprehensive CX programs from the ground up, leveraging data analysis and journey mapping to drive measurable improvements in client satisfaction and business performance. This background provides me with a unique perspective on the practical challenges and opportunities clients face, positioning me as a strategic partner in building and scaling world-class XM programs.\"

Experience

1. Xm Solution Strategist

   Qualtrics

   Jul 2024 — Present · Denver, CO, US

   As an XM Solution Strategist at Qualtrics, I serve as a strategic partner and subject matter expert across core XM domains, delivering outputs that helping customers build their vision for experience management and design their roadmaps towards the art of the possible. I collaborate with cross-functional teams to drive innovation and enhance customer experience, ultimately contributing to the success of the organization.

Education

• University of Oklahoma - Price College of Business

  Bachelor of Business Administration (B.B.A.), Finance, General

  2010 — 2014