Andrew Thalmessinger

WORK HISTORY

EDUCATION

SKILLS

ABOUT ANDREW THALMESSINGER

Please reach me outside of Linked In at a•••••••@sky.com or mobile telephone +44••••••••28An experienced Executive Manager and Business Leader in Customer Care, Technical Support and other outsourced Business Process Services, including IT, Telcoms, Electronic and Public Sector client accounts.Troubleshooting new businesses where culture or a strong operating model has not been established, I aspire to a driving seat in an executive leadership team. Driven, dedicated, a good communicator, a natural coach and leader are some of the comments about me from former colleagues. Through effective leadership and management I make an impact to team performance and stakeholder engagement.I am a proud member of the Glasgow Trades House and Master of the Incorporation of Skinners, supporting deserving causes across the city of Glasgow and assisting vulnerable people.I prefer to work in unpredictable ever changing working environments, having led operations across the UK and Northern Ireland and further afield in Bulgaria, the Philippines and India. What I have learned from these environments includes- Cultural sensitivity- Ability to be hands on in operational delivery - Experience of all types of people issues which occur- Adaptability to new business environments- Trouble shooting and offering fast effective solutions- Resilience in the face of adverse business environments- Ability to focus and drive business objectives and results- Forming effective stakeholder relationships through communications, accountability and solid governance. I aspire to opportunities aligned to executive leadership, people/client relationship/engagement and vendor/supplier management roles. I am keen to explore new sectors which play to customer service and care. Specifically I\'m drawn to Travel, Health, Environment, Sport and Fitness, Not for Profit and Public Sectors in the UK and internationally in Europe, United Arab Emirates and the USThank you