Andrew Syrett

Senior Operations Manager @British Army

Second-in-command within a high-performing organisation, supporting senior leadership in the delivery of all operational, administrative, and training functions. Accountable for the day-to-day management of 36personnel, strategic planning, resource allocation, and crisis response. Drives team performance, fosters leadership development, and ensures operational readiness in complex, fast-paced environments.• Served as Career Management Officer, advising senior leadership on workforce planning, talentdevelopment, and succession. Aligned promotions and appointments with organisational needs,improving retention by 30% and boosting morale through a culture of growth, stability, andperformance.• Led the development and implementation of leadership and professional development frameworks aligned with organisational strategy, resulting in measurable improvements in team performance and engagement. This drove increased uptake of equipment and facilities, enhancing operational efficiency and delivering a strong return on investment through optimised resource utilisation and improvedbusiness output.• Maintained and analysed workforce data and performance metrics to support evidence-based decision-making across talent management, resource allocation, and organisational design. Monitored departmental budgets and expenditure to enable cost-effective planning, ensuring financial accountability and alignment with strategic priorities.