Andrew Strain

Senior Vice President, Premise Operations & Strategic Partnerships @AFL

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2024 — Present

Senior Vice President, Premise Operations & Strategic Partnerships @AFL

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Calgary, AB, CA

Responsible for leading the overall growth and operations of the telecommunications partnerships for AFL Premises Services across North America. Ensures every aspect of the installation and repair experience delivers exceptional value for partners and customers, with a strong emphasis on new sales generation and operational excellence.

EDUCATION

N/A

University of Calgary

Haskayne School of Business - Executive Education

N/A

NAIT (Northern Alberta Institute of Technology)

School of Business

SKILLS

TelecommunicationsTeam LeadershipCustomer ServiceDirect SalesSales ManagementCoachingAccount ManagementRecruitingNew Business DevelopmentCall CentersSalesPerformance ManagementCustomer ExperienceSales ProcessCustomer SatisfactionSales OperationsSalesforce.comB2bCustomer RetentionSolution SellingCold CallingBusiness-to-Business (B2b)Contact Centers

ABOUT ANDREW STRAIN

A dynamic and accomplished Sales and Operations Executive offering a successful portfolio of experience spearheading sales, marketing, and operations strategies that consistently deliver sustainable profitability and scalable long-term results within multi-billion-dollar organizations.COMPETENCIES- Empowering and nimble leader - Strategy development and national execution - P&L Management- Process optimization with focus on ROI, cost management, and margin optimization - Agile reactive approach to market conditions (pricing and promotions, new product launches, GTM strategy / execution)- Organizational structure and workforce optimization - Data analytics and advanced forecasting (AI and CRM)- Research and comprehensive market analysis expertise (competition, customer trends, technology)- High-value major account management: B2B negotiations, contractual compliance, and customer relations

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Andrew Strain — Senior Vice President, Premise Operations & Strategic Partnerships at AFL in Calgary, AB, CA | Unifers